![why cant i download excel files from email why cant i download excel files from email](https://support.preseria.com/images/screenshots/web/import_excel.png)
This will render all the content in Canvas Preview mode (Modules, Pages, Files). (All the cells that are enclosed in the Blue box are printable or preview-able in Canvas). This help article, Exporting reports, has more. You can export that report by first displaying the report then clicking on the blue arrow in the top left corner and selecting Export>Excel. Make sure to check the Page Break Preview option (the last icon at the bottom-right corner of the excel sheet, just before the Zoom in/out options) in the Excel Sheet and for all the tabs you may have and select the entire sheet content before uploading to Canvas. If you are wanting to export a custom report the Export to Excel button will be greyed out in the Index to Reports window. However, when investigated further, it was how the Excel sheet was set for Print while creating it that made it behave wonky in the Preview mode. Only a part of the Excel sheet was selected for Print and since Canvas Preview is nothing but a PDF, only the content of the cells that were selected for Print was appearing in the Preview mode, which made it look more like an issue with Canvas Preview at first glance. The issue was due to the Page Break Preview setup. It worked fine when Downloaded and viewed.
![why cant i download excel files from email why cant i download excel files from email](https://i.ytimg.com/vi/Ebw5-2jj6zA/maxresdefault.jpg)
The Excel file when previewed in Canvas was not rendering the entire sheet content, but just a row/column or empty pages. I'd welcome some other insights or ideas on this issue. If I do #1 or #2 above, I now I have two files to manage, the source file and the screenshot or PDF. Provide the document link with a note that the preview doesn't display the document correctly, but the downloaded document will still be OK.(The preview will still be wrong, however.) Take a screenshot to use as an example and provide the XLSX as a download link.